Honky Tonk Creamery Privacy Policy

Last Updated: 6/24/2025

1. Information We Collect

• Personal Data: name, email, phone, address (when you sign up for services, place orders, or subscribe to communications).

• Usage Data: IP address, browser type, device identifiers, purchase history, and on-site behavior.

2. How We Collect It

• Via forms (online or in-store), orders, texts/calls, email inquiries, or cookies/analytics tools.

3. Purpose of Collection

• Order & Delivery: order updates.

• Communications: event announcements, appointment reminders

• Marketing: offer promotions 

4. Legal Basis

(Required under Tennessee law, TN Code § 47‑18‑2107):

• Performance of a contract (orders);

• Legitimate interests (analytics);

• Consent (marketing communications).

5. Sharing with Third Parties

We do not sell, rent, share, or transfer your personal information to any third parties for marketing or commercial purposes under any circumstances.

We only share your information in the following limited and legally justified situations:

• Service fulfillment: With vendors acting solely on our behalf (e.g., payment processors, delivery couriers) — and only to the extent needed to fulfill your request. These partners are contractually bound to maintain strict confidentiality and may not use your data for their own purposes.

• Legal compliance: If required to comply with a valid legal process (e.g., court order, subpoena), we may disclose limited personal information as required by law.

• Business continuity: If ownership of Honky Tonk Creamery changes (e.g., sale or merger), your personal data would remain protected under this same privacy commitment, and we will notify you beforehand and give you a choice to opt out or delete your data.

We will never disclose your information to advertisers, external affiliates, data brokers, or unrelated third parties.
Your data stays with us — and is only used to serve you.

6. SMS/MMS Communication Terms

• By providing your number, you consent to receive texts and may receive up to 10 messages/month — e.g., appointment reminders, order updates, promotions.

• Message/data rates apply.

• Reply STOP to opt out; you’ll receive a confirmation message afterward. Text HELP or contact us at (615) 625-5539 for support or inquiries  support.grasshopper.com+1gograsshopper.com+1.

7. Opt‑Out and Data Rights

Under Tennessee law and applicable U.S. regulations:

• Email: click unsubscribe link or contact us.

• Text: reply STOP.

• You may request access, correction, deletion, or export of your personal data by emailing privacy@honkytonkcreamery.com or calling (615) 625-5539.

• We’ll comply unless a legal requirement obliges us to retain certain information.

8. Data Retention & Security

• We retain personal data only as long as necessary to fulfill service, legal, and accounting obligations.

• Data is encrypted in transit (HTTPS), and limited-access security measures are employed—though no system is entirely secure.

9. Cookies & Tracking

• We use cookies and tracking for:

  • Essential site functionality;

  • Performance and analytics;

  • Marketing personalization (only if you've opted in).

• You can manage preferences through your browser or our cookie notice.

10. Changes to This Policy

• Updates will be posted here with a new “Last Updated” date.

• For significant changes, we may notify you via email, text, or website notice.

11. Contact Us

For questions or data requests:
Email: privacy@honkytonkcreamery.com
Phone: (615) 625-5539
 

 

We do not transfer consumer data to any external organizations under any circumstances, even with consent.

We have strict internal controls and technical safeguards to prevent any unauthorized sharing of user data.

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Terms and Conditions

By subscribing to text messages from Honky Tonk Creamery, you agree to receive recurring automated messages including promotional offers, event updates, appointment reminders, and order notifications.
Message frequency may vary, not exceeding 10 messages per month. Message and data rates may apply.
You can reply STOP at any time to unsubscribe, or HELP for customer support.
Your personal information will not be sold or shared.